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Frequently Asked Questions

NO, You can place an order without creating an account , Simply Chose Guest Checkout at the checkout option.

We accept PayPal Only and any other debit or credit card payments via Paypal.

We offer a 24 to 48 hr FREE shipping on selected products. Personalised beds or mattresses come with 5 to 7 Working days delivery time. Please be advise we do not offer FREE Shipping on Julien Bowen Products. 

Once dispatch please expect your delivery within 24 to 48 hrs.  Customers always advise to check tracking before making any contacts. Courier`s delivery times are ETAs not Exact .

Please Click Here  For our return and refund policy .

If a product is sold out we also take pre orders , But we do not claim funds untill its avaliable for a dispatch. So your Funds will stay pending within PayPal. We are unable to confirm an exact delivery date on Pre Orders. It is because Pre Order Products are imported products. There can be hickups in shipping/import from abroad.

PayPal is the only payment method we accept on our web platform. You can Pay with your credit,debit or bank transfer using PayPal, However funds will stay pending until we process the order and add a tracking number on record. 

Cookies & GDBR
We've made some important changes to our Privacy and Cookies Policy and we want you to know what this means for you and your data.